Concierge companies have increased tremendously in the last few years especially in the city of London. The number of flights that come into London daily is much. Majority of those come into London may not be resident of London. They are there in most cases for business. Concierge Companies in London are always available for travellers who are coming into London every day. This does not mean that Concierge Companies London are only available for people coming into London; they are also available for people that are residents in London.
If you look at the topic of this article, you would see that it entails three terminologies. These terminologies seek to take our readers into the world of concierge companies, what they do, and how the type of people and businesses they deal with in their day-to-day activities.
Let us look at the first part of the topic which seeks to answer the question
What Is Concierge Service?
Some say Concierge is derived from a Latin ‘Conservus’ which means a fellow slave. Others say it is a French word that means ‘the one who keeps candles’. Wherever the word might be derived from, it is clear that concierge has moved from the old definition that people give concierge.
Concierges now work for big companies like banks, telecommunication companies, hotels, and other big industries.
Meaning
A concierge service is a service that is rendered daily to clients. A company that is available to carry out your task every day can be referred to as a concierge company.
The dictionary meaning of concierge is a person that is employed to take care of the needs of a particular client. It might be to take care of an apartment or to run errands.
Business Models
Concierge services are an extension of the luxury and hospitality sector. In broader terms, they can also be linked to the tourism sector.
During the early days, concierges are seen as those that guard buildings or those that run errands. This impression can be seen in the dictionary meaning of who a concierge is. But now, concierge these individuals and companies have upgraded from guarding buildings and running errands to making hotel reservations, booking flight tickets, lining up tickets for a movie and music shows, planning holidays, restaurant reservations, and a whole lot of other services.
Just like how the business models of other industries differ, that is the same way the business models of concierge service differ. Some concierges are specialized in planning travels, some are specialized in handling customers complaints, while some deal in how to handle a good relationship between the employee and the employer.
Examples of concierge service business models that are common today are:
Personal Concierge
This is a service where a client gives out his personal task like home management, shopping, and daily errands to a professional concierge firm.
These professionals use their expertise and manpower to provide great service to the client.
Travel Concierge
This is one of the concierge services that is on the high. It is always in demand. People move from one place to another daily for business and other purposes. When you visit a country that you are not familiar with, the first thing is to look for accommodation. That is where concierge companies come in. Professional concierge companies will help the client get accommodation. After that, they will help him run all his errands, and make sure he enjoys twenty-four hours of VIP treatment.
Travel concierges have loads of experts from other fields that work with them. They have a legal team whose job is to educate the client so that the client does not abuse the laws of the land.
Concierge Medicine
Concierge medicine is another common concept. What they offer is care through the best health practitioners in the country. For the client to enjoy this, he has to pay a flat or annual rate in exchange for the service.
The concept of concierge medicine began in the United States of America when a health practitioner told his client to pay an annual fee in order to receive good care. Since then, the concept has become more popular and a lot of health practitioners have accepted it.
